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Are there any charges for shipping?
The shipping is free across India for all IPS original products.
How long does it take for the product to be delivered?
IPS team ships order three days in a week.
Custom orders or made to order items take longer. The specific time frames for made to order items are available in the individual product description section. The time frames for custom orders are discussed with you personally before placing the order.
All our international shipments take 7 to 10 business days to be delivered.
In case you need to expedite delivery please write to us at email@example.com
How does the delivery happen?
We process all shipping through DTDC courier service. If there is no DTDC service available in your area, we will ship via Government Registered Post or Speed Post.
Can I change my shipping address after I have placed an order?
If your order is still being processed, and has not been dispatched, you can contact us via firstname.lastname@example.org and modify your shipping address.
Do you ship Internationally?
Yes! We ship internationally.
My question is still unanswered?
If your query still remains unresolved please drop a mail at email@example.com and someone from the team would be happy to assist you.
Because we are customers ourselves and we know it can be frustrating when the purchase is not quite right, we offer a complete "Hassle Free Returns/Refunds" to all our customers.
If your goods are damaged or if you received an incorrect product, or if you're simply not satisfied with what you've received, we would be happy to give you the following alternatives:
Please make sure the product is returned in the same condition as it was delivered to you with all tags in tact. A full refund will be processed after we receive the returned product.
Please contact us at firstname.lastname@example.org for returns within 3 working days from the time you have received the product.
All refunds will processed and credited to your bank account in 7 to 10 working days.
Most of our vendors offer hassle free return services, however please refer to the individual product page descriptions to view specific shipping and return policy.